Wool – Cleaning & Spot Removal
Wool carpets are naturally stain-resistant, durable, and easy to maintain, offering long-lasting beauty and luxury with minimal care
Wool Properties
Wool carpets are renowned for their natural beauty, durability, and luxurious feel underfoot. As a sustainable and renewable material, wool offers excellent resilience, making it ideal for high-traffic areas. Its natural insulating properties help regulate room temperature, keeping spaces warm in winter and cool in summer. Wool is also naturally stain-resistant, fire-retardant, and hypoallergenic, making it a practical and healthy choice for any home.
Cleaning Your Carpet
Daily Cleaning
Vacuum at least once a week and more often in high-traffic areas such as hallways, entrance ways and living rooms. Regular maintenance helps to remove dirt particles before they can build up and potentially damage the carpet fibre. We recommend you vacuum under infrequently moved furniture every three months.
Spot Cleaning Stains
Spill Type |
Step 1 |
Step 2 |
Step 3 |
Step 4 |
| Bleach / Rust | 7 | |||
| Blood | 2 | 8 | 11 | 17 |
| Burn / Scorch Marks | 5 | 1 | ||
| Butter & Cream | 3 | 9 | 15 | 17 |
| Candle Wax | 6 | 13 | 9 | 17 |
| Chewing Gum | 4 | 13 | 9 | 15 |
| Chocolate / Cocoa | 3 | 9 | 15 | 17 |
| Coffee | 2 | 9 | 16 | 15 |
| Dirt / Soil / Mud | 1 | 10 | 16 | |
| Egg | 3 | 10 | 11 | 17 |
| Faeces / Vomit | 3 | 11 | 15 | 17 |
| Felt-Tip Pen | 9 | 16 | 15 | 17 |
| Fruit Juice | 2 | 9 | 16 | 17 |
| Furniture Polish | 2 | 9 | 16 | 17 |
| Glue / Adhesive | 14 | 13 | 16 | 17 |
| Gravy & Sauces | 3 | 9 | 15 | 17 |
| Ink (Fountain) | 2 | 8 | 9 | 15 |
| Ink (Ballpoint Pen) | 12 | 16 | 9 | 15 |
| Lipstick | 3 | 9 | 12 | |
| Metal Polish | 2 | 9 | 15 | 17 |
| Milk | 2 | 8 | 11 | 19 |
| Mustard | 3 | 9 | 15 | 17 |
| Nail Varnish | 14 | 16 | 17 | |
| Oil & Grease | 2 | 13 | 16 | 17 |
| Paint (Emulsion) | 3 | 8 | 16 | 17 |
| Paint (Oil) | 3 | 13 | 16 | 15 |
| Shoe Polish | 1 | 7 | ||
| Soot / Pollen | 18 | 1 | ||
| Urine (Fresh Stain) | 2 | 11 | 15 | 17 |
| Wine (Red & Rose) | 2 | 9 | 15 | 17 |
Treatment Key
| 1 | Vacuum clean thoroughly (when dry). |
| 2 | Blot up as much of the spill as possible using a clean white cloth, tissue or paper towel. |
| 3 | Scoop up as much of the spill as possible with a spoon or blunt knife. Then blot spot with a paper towel. |
| 4 | Freeze with ice cubes in a plastic bag or with a specialist chewing gum remover and scrape. |
| 5 | Rub gently with a coin and brush off. |
| 6 | Place brown paper on spot and heat gently with a iron on low heat (wool fibre only). |
| 7 | Consult a professional cleaner. |
| 8 | Apply clean water to a white cloth and blot. Repeat until no more stain transfers. |
| 9 | Apply a WoolSafe Approved spot remover to a white cloth and blot. |
| 10 | Apply a WoolSafe Approved carpet shampoo or dry compound. |
| 11 | Apply a WoolSafe Approved Pet Stain Remover to a damp white cloth and blot. |
| 12 | Apply surgical spirit carefully to the area of the stain only, leave for 5 minutes and blot. |
| 14 | Apply acetone carefully to the area of the stain only, leave for 5 minutes and blot. |
| 15 | Repeat the blotting with clean water again to remove any residues. |
| 16 | Blot with clean white cloth or paper towel and repeat application and blotting if necessary. |
| 17 | Dry the treated area with white cloth, tissue or paper towel and align the pile. |
| 18 | Place sticky tape on top and peel back, repeat. |
| 19 | Apply WoolSafe-approved disinfectant or deodoriser. |
Professional Cleaning
When seeking a professional cleaning service we recommend using a WoolSafe Approved provider. These carpet cleaners are fully trained, and experienced in the use of WoolSafe Approved cleaning products and their application.
If you are considering cleaning your carpet yourself, we recommend use of WoolSafe Approved products that have been independently tested and certified as safe and effective for maintaining wool and wool-rich carpets.
We do not recommend the use of any detergents such as washing-up liquids, soaps or detergents or cleaners formulated for general household use. Although they may appear to initially remove staining, they may cause problems such as rapid re-soiling, colour bleeding and bleaching or possible damage to the pile or backing of the carpet.
Disclaimer: This advice is offered in good faith, no responsibility is accepted for claims arising from the proposed treatments. If stains fail to respond to the proposed treatments, please consult a professional cleaning service.
The Wool Owners Warranty is provided by WOW. Registration is free and you receive a FREE wool carpet spot cleaner with your warranty. Sign up today at: