Tencel – Cleaning & Spot Removal
Tencel carpets offer eco-friendly luxury for low-traffic areas, requiring gentle care to maintain their soft sheen and elegant appearance
Cleaning Your Carpet
Daily Cleaning
Use a quality vacuum cleaner with an adjustable beater bar and soft bristles to gently lift dirt and debris. In busy areas like halls, stairs, and landings, vacuum at least twice a week to prevent dirt and dust from settling into the fibres.
Spot Cleaning Stains
Tencel is highly absorbent, making it prone to staining and spills. If spills occur, blot them immediately with plain white, absorbent paper such as a kitchen towel. Keep blotting gently and change the paper regularly until dry. Never rub or scrub which can ‘burst’ the pile surface causing permanent damage. For stubborn stains, consult a professional carpet cleaner as Tencel is very sensitive to moisture and can be easily damaged by water-based cleaning methods.
We do not recommend the use of any detergents such as washing-up liquids, soaps or detergents or cleaners formulated for general household use. Although they may appear to initially remove staining, they may cause problems such as rapid re-soiling, colour bleeding and bleaching or possible damage to the pile or backing of the carpet. We recommend the use of a WoolSafe approved spot cleaner.
Professional Cleaning
Tencel carpets require careful maintenance and professional cleaning to preserve their appearance. Harsh chemicals or improper cleaning techniques can damage the fibres.
Disclaimer: This advice is offered in good faith, no responsibility is accepted for claims arising from the proposed treatments. If stains fail to respond to the proposed treatments, please consult a professional cleaning service.
