Regular vacuuming is essential to maintain your carpet’s beauty and lifespan. It removes dirt, debris, and prevents soil build-up effectively.
Tips for Effective Vacuuming:
Use a suction-only vacuum or one with an adjustable beater bar and soft brushes for loop pile or delicate carpets. Avoid vacuums with automatic adjustments, as they may set brushes too low, risking fibre damage.
Some vacuums may cause fuzzing or sprouting on certain carpets. Check your manufacturer’s recommendations or consult a professional for guidance. Remember, the user is responsible for ensuring compatibility and proper use.
Gentle, regular vacuuming with the right tools will help maintain your carpet’s appearance and extend its life.
Accidents happen, but quick action can make all the difference. Here’s how to handle stains and spillages on your carpet effectively:
For a detailed step-by-step guide on tackling stains for your carpet type, click here
All natural fibres will fade over time, and this process can be accelerated by prolonged exposure to strong sunlight. While natural undyed yarns may fade more noticeably than dyed fibres, Riviera Home’s carpets use yarns dyed to a high fastness, ensuring that, under normal conditions, the colour remains stable. However, even these dyed yarns may experience some change if exposed to direct sunlight for extended periods.
To minimise fading, consider using sun blinds, curtains, or UV-protective window films, particularly in south-facing rooms or areas with strong sunlight. These measures can help preserve the vibrant appearance of your carpet for longer.
When choosing a floor covering for sunlit areas, it’s important to take into account the natural fading tendencies of the materials to ensure they meet your expectations and suit the room’s level of light exposure.
Heavy furniture can cause depressions or crush the carpet pile over time. To minimise this, gently brush the affected area to help restore the pile. Using furniture castors or protective pads can also distribute weight more evenly and reduce the risk of crushing.
It’s important to choose an appropriate underlay to provide adequate protection against compression. Avoid overly soft or plush underlay, as it can amplify the effects of crushing at contact points beneath furniture.
For persistent depressions, consider using a steam iron on a low setting (without direct contact) to gently lift the fibres, or consult a professional for assistance.
All cut pile carpets may occasionally show pile reversal or water marking. This is a natural phenomenon resulting from where the carpet is laid, causing sections of the carpet’s pile to change direction and reflect light in a different way. Extensive research has taken place within the industry to establish what might bring about this change and it is not considered a manufacturing defect. Whilst the pile reversal may change the appearance of the carpet, it will not affect the wear performance of the carpet.
Carpet loops can occasionally be snagged or pulled by pets’ claws, stiletto heels, or even the rotating beater bar of a vacuum cleaner set too low. If you notice a pulled loop, avoid pulling or tugging on it further, as this could worsen the damage and potentially unravel more fibres.
To fix a pulled loop, use a pair of sharp scissors to carefully trim the pulled fibre flush with the surface of the carpet. For more significant damage, it’s best to consult a professional carpet repair service to restore the integrity of the carpet.
Tip: To minimise the risk of pulled loops, use a vacuum cleaner without a beater bar or one with an adjustable height setting, and keep pets’ claws trimmed.
All carpets, whether they be loop or cut pile, will shed fibre when they are new. The fluff coming off the fibre is quite normal and you should vacuum your new carpet regularly with the correct choice of vacuum cleaner and it will soon cease shedding. This natural process will not affect the appearance or durability of your carpet.
Occasionally, you may notice an uneven tuft in a tufted carpet, where a single fibre sprouts above the rest of the pile. This is a normal occurrence and can be easily resolved. Simply use a pair of sharp scissors to carefully trim the tuft so it aligns with the surrounding carpet pile.
Important: Avoid pulling the tuft, as this can damage the carpet and potentially loosen additional fibers. Proper trimming ensures the carpet remains in excellent condition.
Visible Bands or indentations that appear when a new carpet is unrolled, are caused by the pressure from being tightly rolled up during manufacturing and storage. These bands will typically fade away with normal use and regular vacuuming; they are considered normal and not a defect.
The Wool Owners Warranty is provided by WOW. Registration is free and you receive a FREE wool carpet spot cleaner with your warranty. Sign up today at: